Shipping policy

Amavida Jewels

At Amavida Jewels, every piece is carefully crafted and packed with love. Please review our shipping policy before placing your order.

Order Processing Time

All Amavida Jewels pieces are specially prepared and handcrafted with care.

↣ Making Time

  • Jewelry making/processing time is approximately 5–7 business days
  • Processing time may vary during festive seasons, launches, or high-volume periods
  • Customers are requested to confirm timelines before placing urgent orders

Shipping Timeline

↣ USA Domestic Shipping

  • We offer Free Shipping on all USA orders
  • Estimated delivery time: 5–10 business days after dispatch

↣ International Shipping

We ship internationally using trusted courier partners including:

  • DHL Express
  • UPS
  • FedEx

Estimated international delivery time:

  • 7–10 working days after dispatch

Shipping timelines may vary depending on customs clearance, destination country, holidays, or courier delays.

Free Shipping & Returns

✔ Free shipping available on all eligible orders
✔ Easy returns available according to our Return & Refund Policy

Please note:

  • Return shipping conditions may vary depending on the reason for return
  • Certain customized or final sale items may not qualify for returns

Order Tracking

Once your order is shipped, you will receive:

  • Shipping confirmation email/message
  • Tracking number
  • Courier partner details

Tracking updates may take 24–48 hours to reflect after dispatch.

Customs, Duties & Taxes

For international orders:

  • Customs duties, import taxes, or local charges (if applicable) are the responsibility of the customer
  • Amavida Jewels is not responsible for delays caused by customs procedures

Delayed or Lost Packages

While we work with reliable shipping partners, delays may occasionally occur due to:

  • Weather conditions
  • Customs clearance
  • Courier disruptions
  • Incorrect shipping information

Amavida Jewels is not liable for delays caused by third-party courier services.

If your package appears lost or delayed, please contact us and we will assist you in resolving the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided:

  • Additional shipping charges may apply for reshipment
  • Delays may occur
  • We are not responsible for orders delivered to incorrect addresses entered by the customer

Damaged Package

If your package arrives damaged:

  • Please contact us within 48 hours of delivery
  • Share clear photos and an unboxing video for verification

Our support team will assist you with the next steps.

Contact Us

For shipping-related questions, contact us at:

Amavida Jewels Support
📧 support@amavidajewels.com
🌐 Amavida Jewels